Van Cancellation Policy

Date, car type, and pick-up time change

Change available until 3 business days prior to departure date. (Office hours :10am – 6pm K.S.T.)

Change requests within 2 business days to departure date are subject to driver's schedule. Change requests may not be available from within the 2 business day period.


- 100% refund until 3 days prior by 4pm
- 50% refund until 2 days prior by 4pm
- Non-refundable after 4pm of 2 days prior

Flight delay or cancellation

Only in case of flight delay or cancellation, date change can be made without incurring extra fees.
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